Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Illiaya Williams

Illiaya Williams

February 17, 2026

5  out of  5
rating by Illiaya Williams
"“Great service! Crystal was amazing and did a great job helping me out. She was friendly, professional, and made everything quick and easy. I really appreciate her help and would definitely recommend coming here."
We responded:
"Thank you for taking the time to give us a five star review and recognizing the good work that Megan does in our agency for our customers. We appreciate you being our insurance customer!"
Profile photo of Ethan Aven

Ethan Aven

February 13, 2026

5  out of  5
rating by Ethan Aven
"I was referred to this office by a good friend and was genuinely surprised by how well managed and thorough they are. Dylan at Randall Young’s office was amazing to work with. He took the time to talk and work on getting me the best deal possible. I HIGHLY recommend this office for your insurance needs. Huge thank you again to Dylan for all his help."
We responded:
"Ethan, thank you so much for your kind words and for taking the time to share your experience! We're thrilled to hear that Dylan and the team provided you with thorough and attentive service. Our goal is always to ensure our clients feel confident and well-supported. We truly appreciate your recommendation and look forward to continuing to assist you with all your insurance needs. Thanks again for choosing us!"
Profile photo of Brian Tolle

Brian Tolle

February 10, 2026

5  out of  5
rating by Brian Tolle
"Worked with Jodi and she was fantastic. I couldnt imagine an easier transition from one insurance company to another"
We responded:
"Thank you for your kind words and welcome to our agency! We’re delighted to hear that Jodi made your transition to State Farm smooth and easy. Making insurance changes hassle-free is one of our top priorities, and we’re glad we could deliver that experience for you. If you ever need anything else, feel free to reach out!"
Profile photo of Carlie McClendon

Carlie McClendon

February 7, 2026

5  out of  5
rating by Carlie McClendon
"Jodi was amazing! She helped me switch auto insurance and saved me a lot of money!"
We responded:
"Thank you for taking time to give us feedback! We’re so glad to hear that Jodi was able to help you switch your auto insurance and save you money. Providing great service and value is what we strive for every day. If you ever have any questions or need assistance in the future, don’t hesitate to reach out!"
Profile photo of Bruce taylor

Bruce taylor

January 30, 2026

5  out of  5
rating by Bruce taylor
"We just switched our house and car insurance to State Farm with the help of Jodi Emberson. We are getting better coverage at a lower cost. Jodi met us at the State Farm office and explained the coverage details and the process was made easy for us. She was also quick to answer additional questions later by phone and email. Thank you for the positive, helpful, and professional way you worked with us! -Bruce Taylor"
We responded:
"Bruce, thank you so much for your kind words and for trusting Jodi and our State Farm Agency with your insurance needs! We’re thrilled to hear that you’re getting better coverage at a lower cost and we were able to make the process easy and clear for you. Your feedback means a lot. Please don’t hesitate to reach out if you have any more questions in the future!"
Profile photo of Vicki Carter

Vicki Carter

January 28, 2026

5  out of  5
rating by Vicki Carter
"Jody was very friendly and could answer my questions and explained poilicies to me . She was very helpful. I would recommend her."
We responded:
"We are thrilled that Jodi was friendly and explained your coverages in a helpful way. Thank you for the review. And, thank you for choosing us. "
Profile photo of Ken K.

Ken K.

January 27, 2026

5  out of  5
rating by Ken K.
"Very patient and gave me the best personalized quotes available."
We responded:
"Ken, thanks for the review. Glad we could personalize your coverage to your needs. Let us know if you have any questions. Thanks again."
Profile photo of Leah Taylor

Leah Taylor

January 23, 2026

5  out of  5
rating by Leah Taylor
"Jodi was a great help! She got me a great bundle deal for a really good price highly recommend!"
We responded:
"Leah, thank you for the great review and the kind works. Welcome to Randall Young State Farm Agency. Thanks for choosing us and let us know if you have any questions. "
Profile photo of Cissy Efata

Cissy Efata

January 20, 2026

5  out of  5
rating by Cissy Efata
"Loved working with Jodi . She is very patient and knowledgeable"
We responded:
"Thank you for taking time to do a review. We're so glad to hear that Jodi provided you with patient and knowledgeable service. She’s a valued member of our team, and we’re happy she could make your experience a positive one. If you ever need assistance, don’t hesitate to reach out!"
Profile photo of David Carachure

David Carachure

January 20, 2026

5  out of  5
rating by David Carachure
"Always helpful with every question I’ve had. 10/10 would recommend to a friend/family member."
We responded:
"Thank you so much for your kind words and continued trust! We're thrilled to hear that we've been helpful with your questions. Your recommendation means a lot to us, and we're always here to support you and your loved ones. If you ever need anything, just let us know!"
Profile photo of William Davis

William Davis

December 10, 2025

5  out of  5
rating by William Davis
"Jodi was such an amazing agent to work with. She took her time and explained everything so that I fully understood each detail of my policy. If you want to feel like family and not just a policy number than this is definitely where you should do business!!!!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Jodi took the time to ensure you fully understood your policy and made you feel like part of our family. Providing personalized service is very important to us, and your kind words mean a lot. Please don’t hesitate to reach out if we can assist you further— we're always here to help!"
Profile photo of Elzie Gray

Elzie Gray

December 7, 2025

5  out of  5
rating by Elzie Gray
"I’m sorry I haven’t gotten back with you. But I will"
We responded:
"Thank you, Elzie. Hope to hear from you soon. Have a great day!"
Profile photo of James L

James L

December 5, 2025

5  out of  5
rating by James L
"Jodi is amazing, she answered all my questions and made switching to state farm easy."
We responded:
"Thank you so much for the 5-star review and recognizing Jodi for making you insurance switch easy. And, we appreciate you choosing us. "
Profile photo of Taylor Blue

Taylor Blue

December 4, 2025

5  out of  5
rating by Taylor Blue
"Jodi had the best customer service she was also fast and efficient!"
We responded:
"Thank you for taking to recognize Jodi. And, we are glad you are still with us at the Randall Young Agency. Let us know if you need anything. "
Profile photo of Ryan Trujillo

Ryan Trujillo

December 3, 2025

5  out of  5
rating by Ryan Trujillo
"Was originally looking at other companies to get insurance, but my sister recommended State Farm. So glad I listened to her. I worked with Crystal to get me a homeowners and car insurance bundle and she was very helpful. Ever since I called her, she was able to work with my loan officer throughout the whole process and make sure I got the best deal. Proud to say my insurance was so good that my full coverage on car insurance was just $10 more than liability, which is probably what I would have gotten had I not gotten such a great rate. Thank you so much Crystal from this new home owner."
We responded:
"Thank you so much for your wonderful review and welcome to the Randall Young State Farm Agency! We're thrilled to hear that Crystal was able to provide you with outstanding service and help you secure the best insurance bundle for your new home and car. Congratulations on your new home, and please don’t hesitate to reach out if you need anything in the future!"
Profile photo of Ryan Rutledge

Ryan Rutledge

December 3, 2025

5  out of  5
rating by Ryan Rutledge
"Randall Young has been the best! His team has aways been super helpful, very kind! Shout out to Jodi!!, please contact her for all your State Farm Needs!!! AAA +++"
We responded:
"Thank you so much for your kind words and continued trust in our team over the years! We truly appreciate your loyalty and are thrilled to hear that our team, and especially Jodi today, have been so helpful. Your shout-out means a lot to us. If you ever need anything with your State Farm insurance needs, please don’t hesitate to reach out. We’re always here to help!"
Profile photo of Anthony Gore

Anthony Gore

November 26, 2025

5  out of  5
rating by Anthony Gore
"Jodi was great. She was very helpful and explained to me what I thought i knew about coverages."
We responded:
"Thank you for taking the time to give us a great review and to recognize Jodi. Welcome to our office and let us know if you have any questions."
Profile photo of Duandelyn Holland

Duandelyn Holland

November 24, 2025

5  out of  5
rating by Duandelyn Holland
"Jodi was absolutely amazing and kind! She made the process of switching to State Farm so smooth and easy!"
We responded:
"Thank you so much for your wonderful review! We're thrilled to hear that Jodi provided you with amazing and kind service and made your transition to State Farm smooth and easy. We truly appreciate your trust and look forward to continuing to serve your insurance needs!"
Profile photo of brett carlton

brett carlton

November 19, 2025

5  out of  5
rating by brett carlton
"Shoutout to Dillon"
We responded:
"Brett, we appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any insurance assistance in the future, please don’t hesitate to reach out. We are here to help!"
Profile photo of Russell Bell

Russell Bell

November 17, 2025

1  out of  5
rating by Russell Bell
"The office wanted to talk to my 86 year old mom without support so they could manipulate her. She is on a fixed income and her insurance is over her budget. Just wanted someone to listen and adjust what she can pay for."
We responded:
"Thank you for sharing your concern. We understand that you want the best for your mother, and we share that commitment. Our primary goal is to ensure that all our clients, especially seniors, receive the utmost respect, protection, and personalized service. Your mother holds the rights to her insurance policies, and we are obligated to obtain her explicit permission before discussing any details or making coverage changes with third parties, including family members. This is a standard practice designed to protect her privacy and ensure her decisions are respected. We encourage our clients to involve family members in their insurance matters if they wish, but it must be with their consent. When you walked into our office and requested to discuss your mother's policy and premium, our team member appropriately indicated the need for your mother's permission to proceed. Unfortunately, the call to your mother went to voicemail, and we agreed that you would visit with her and then call back to set up a follow-up appointment together. During the subsequent appointment with your mother present, our objective was to listen, review coverages, and find a solution that fits her needs and budget. You demanded that we make her policy just like your policy. We understand that you wanted to align her policy with yours, but as your mother pointed out, her circumstances and house are different from yours. We can make changes to her policy, but the coverages & premiums would likely be different. Our team member aimed to explain the differences in Zillow home sales value vs. home reconstruction cost and also how claims are processed to help make informed decisions about coverage reductions. You decided to walk out. We regret that the process was not as swift as you hoped, but our priority is to ensure that all decisions are made with a clear understanding and in the best interest of our customers. Thank you for your feedback. "
Profile photo of Sarai Blackman

Sarai Blackman

November 14, 2025

5  out of  5
rating by Sarai Blackman
"Ms. Jodi was amazing! First time getting insurance since moving out of parents, she was patient and took time to explain everything. She even got me extra coverage!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Jodi provided you with excellent service and made your first insurance experience smooth and informative. She truly cares about our clients and goes the extra mile to help you get your coverage. We’re grateful to have you as part of our Randall Young State Farm family! If you ever have questions or need assistance, don’t hesitate to reach out"
Profile photo of Darick Mitchell

Darick Mitchell

November 11, 2025

5  out of  5
rating by Darick Mitchell
"Insurance a necessary evil in my opinion, but we gotta have it. Since it has been imposed up on us and all the insurance companies seem to be raising their rates the only real factor I consider is customer service. The staff here has been amazing, it's so nice to actually be able to talk to someone local when you need something or have a question. Personal service is still alive and well at this office. Definitely a nice change vs my last two companies that completely got rid of their brick and mortar offices. My car broke down the other day and I called the office for a recommendation, Victoria got me in touch with BJS immediately and they had a truck there in less than 30minutes. He had all my policy info on his invoice when he showed up, one signature and Randall's office took care of the rest. Excellent service with a great support network, I can't recommend them enough."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with Victoria and our office; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. Thank you for your business."
Profile photo of Clint Ruckman

Clint Ruckman

October 31, 2025

5  out of  5
rating by Clint Ruckman
"Jodi was awesome, quick to respond, and efficient with answers. Thanks Jodi!"
We responded:
"Thank you, Clint! So nice of you to say those kind words and give a great review. We will always strive to do a good job for you. Let us know if you have any questions."
Profile photo of Magdalena Marrufo

Magdalena Marrufo

October 30, 2025

5  out of  5
rating by Magdalena Marrufo
"Jodi is amazing!! She helped me find the best policy and was very helpful and friendly!"
We responded:
"We are thrilled that you had such a great experience with Jodi and our State Farm agency. Thanks for choosing us for your insurance needs. And, let us know if you have any have any questions."
Profile photo of Jennifer Potts

Jennifer Potts

October 2, 2025

5  out of  5
rating by Jennifer Potts
"Jodi was efficient, professional and answered every question with clarity."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"