State Farm® Insurance Agent Randall Young

"Thank you so much for your wonderful review and welcome to the Randall Young State Farm Agency! We're thrilled to hear that Crystal was able to provide you with outstanding service and help you secure the best insurance bundle for your new home and car. Congratulations on your new home, and please don’t hesitate to reach out if you need anything in the future!"

"Thank you so much for your kind words and continued trust in our team over the years! We truly appreciate your loyalty and are thrilled to hear that our team, and especially Jodi today, have been so helpful. Your shout-out means a lot to us. If you ever need anything with your State Farm insurance needs, please don’t hesitate to reach out. We’re always here to help!"

"Thank you for taking the time to give us a great review and to recognize Jodi. Welcome to our office and let us know if you have any questions."

"Thank you so much for your wonderful review! We're thrilled to hear that Jodi provided you with amazing and kind service and made your transition to State Farm smooth and easy. We truly appreciate your trust and look forward to continuing to serve your insurance needs!"

"Brett, we appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any insurance assistance in the future, please don’t hesitate to reach out. We are here to help!"

"Thank you for sharing your concern. We understand that you want the best for your mother, and we share that commitment. Our primary goal is to ensure that all our clients, especially seniors, receive the utmost respect, protection, and personalized service. Your mother holds the rights to her insurance policies, and we are obligated to obtain her explicit permission before discussing any details or making coverage changes with third parties, including family members. This is a standard practice designed to protect her privacy and ensure her decisions are respected. We encourage our clients to involve family members in their insurance matters if they wish, but it must be with their consent. When you walked into our office and requested to discuss your mother's policy and premium, our team member appropriately indicated the need for your mother's permission to proceed. Unfortunately, the call to your mother went to voicemail, and we agreed that you would visit with her and then call back to set up a follow-up appointment together. During the subsequent appointment with your mother present, our objective was to listen, review coverages, and find a solution that fits her needs and budget. You demanded that we make her policy just like your policy. We understand that you wanted to align her policy with yours, but as your mother pointed out, her circumstances and house are different from yours. We can make changes to her policy, but the coverages & premiums would likely be different. Our team member aimed to explain the differences in Zillow home sales value vs. home reconstruction cost and also how claims are processed to help make informed decisions about coverage reductions. You decided to walk out. We regret that the process was not as swift as you hoped, but our priority is to ensure that all decisions are made with a clear understanding and in the best interest of our customers. Thank you for your feedback. "

"Thank you so much for your kind words! We're thrilled to hear that Jodi provided you with excellent service and made your first insurance experience smooth and informative. She truly cares about our clients and goes the extra mile to help you get your coverage. We’re grateful to have you as part of our Randall Young State Farm family! If you ever have questions or need assistance, don’t hesitate to reach out"

"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with Victoria and our office; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. Thank you for your business."

"Thank you, Clint! So nice of you to say those kind words and give a great review. We will always strive to do a good job for you. Let us know if you have any questions."

"We are thrilled that you had such a great experience with Jodi and our State Farm agency. Thanks for choosing us for your insurance needs. And, let us know if you have any have any questions."

"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"

" Thank you so much for your wonderful review! We’re thrilled to hear that Crystal was able to help you find better coverage and save money. We truly appreciate you taking the time to share your experience and recommendation. If you ever have any questions or need assistance in the future, please don’t hesitate to reach out to us. Our team is here to help. "

"Thank you for sharing your concerns. We sincerely apologize for the frustration and inconvenience this billing issue has caused. We understand how unexpected charges can create financial strain, especially when balancing multiple obligations. To clarify, your autopay payment scheduled for July 9th was declined. We sent two text notifications on July 10th and 17th, which included the message: “The Autopay Draft for your SF Billing Account has not processed and you may be subject to a $25 Returned Payment fee.” We recognize that these messages may not have been sufficient, and we regret any lack of communication on our part. When you made your payment on July 21st, the billing system had not yet generated your August bill, so it combined the premiums for August and September into one payment in September. We apologize for any confusion or inconvenience this double billing may have caused. Regarding the $25 returned payment fee, we have received approval to remove this fee as a one-time courtesy. Please don’t hesitate to contact our office directly at 918-664-8750 so we can discuss your account further and ensure your concerns are fully addressed. Our goal is to provide clear communication and excellent service, and your feedback helps us improve. Thank you for your patience and understanding. "

"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"

"Thank you for taking time to give us a great review. We strive to listen and provide great service. So, glad we could get all of your changes taken care of. Let us know if you have any questions or need anything else. "

"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. And, thank you for choosing to do business with us. "

"Thank you so much for taking time to rate our service and Jodi. We appreciate your business. And, please let us know if you have any questions in the future. "

"We don't have a Scott Pillow in our agency as either a customer or a prospect. We strive to deliver great service to our customers. If you are listed under a different name, let us know. "

"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"

"Thank you so much for your nice review! We’re thrilled to hear that Crystal provided you and your wife with excellent service and was able to answer all your questions ... and find better coverage at a lower rate. We appreciate your trust in our agency and look forward to serving you for years to come!"

"We’re thankful for your feedback! It’s our pleasure to assist you and your parents. If there is anything else we can do to help with your insurance protection needs, please let us know. And, thank you for choosing us. "

"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. We appreciate you doing business with us. If you ever have any questions or need assistance, we’re here to help! "

"Thank you so much for your review! We think we are a little different. At our agency we like to get to know you and offer protection based on you, your needs and your budget. We look forward to serving you and please let us know if you have any questions. "